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CNA308 Legal And Ethical Issues In Health Care

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CNA308 Legal And Ethical Issues In Health Care Question: For the following scenario, identify at least 3 stakeholders. List at least 2 possible actions. How would each possible action affect each of the 3 stakeholders? Which action would you take?  Why?  – Use ACM code or SE code (specify the number)  where appropriate to justify your answer. a. Briefly describe the major factors that contributed to the failure of any one of the following: the Denver Airport baggage system failure, or the Ariane 5 rocket malfunction. b. Briefly describe how professional techniques for increasing reliability and safety could have prevented these failures. Answers: Introduction: From this scenario, stakeholders include owners, consumers, and employees among others. According to the ACM code, action can be taken to these stakeholders and this results in both negative and positive consequences. Concerning employees, the ACM code demands that, they should be accorded respect, given a rightful pay, appreciated given truthful communication. This gives them motivation and at the end they will work to produce proper systems. Consumers on the other hand, should be provided with high quality software that don’t fail each and every time. The ACM also demands that, customers should also be given ethical products and customer care services to be availed, this is according to section 1 of the ACM code. This will attract more customers hence increasing the number of software users. Owners also should like well when it comes to profitability, longevity, market share, market standing, raising capital, social goals and succession planning. When all this are done in the right way, the company will experience rapid expansion. The following are some the factors that led to the failure of Denver Airport Baggage system: Lack of scope documentation. For the well-functioning of the system, a detailed documentation should be provided so as to help employees understand what they should do so as to achieve the set objective. Lack of enough and relevant documentation makes the employees miss some information. Unrealistic expectations. Placing too much expectations on employees will reduce the efficiency of the software such that one will work to complete it within a limited period of time. Therefore, employees of system software should be given more time to produce a functional software. In this scenario, employees are given less time as it’s evident that they only have two months to test and fix problems before the launch. Poor planning. Poor planning is as a result of limited time. Of the employee for this company works for long hours and that causes them to develop fatigue and this interferes with the whole process. Lack of motivation. Employees are not motivated since they work for long hours only to be paid low amounts when the top development team share profit. Professional techniques for increasing reliability and safety Software engineering and professional responsibility. This can be done by;  Bettering design, specifications, experimentation and documentation of the software. Strengthening of the software engineer techniques on safety of important applications. Careful organization and good management. Honest communication among stakeholders including the development company, the company and consumers.  Use interfaces and human factors. This prevent system failure by; Being in position to expect potential errors and offsetting them with proper steps. Consumer interfaces should be able to provide precise and orderly guidelines and error messages. The user interface must not contradict. Experimentation During experimentation, a test is done to ensure that the software is functioning and incase of any error, it should be corrected before the software gets into the market. Superfluity and self-checking This technique provides duplication of components in case of system failure therefore this provides continuity when the software is in use. Self-checking technique helps in detection of mistakes for immediate action.

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