SAPO3010 Health Care And Wellbeing

Question: Explain perspectives that stakeholders (family and relatives, GP and healthcare professionals, managers and care workers, service users) connected with the health and social care organisation can have regarding quality. Analyse the role of external agencies (cqc, NICE, Local authority, ccg, ex-service commision, PHE, social care skills council, staff, and DoH) in setting standards for quality in health and social care. Assess the impact of poor service quality on the stakeholders conected with the health and social care organisation under consideration. Answer: Explanation Some of the perspectives involved with the healthcare provision under the stakeholders; family and friends, include the assurance of quality delivery of services. Through the friends and family, offering social care in different healthcare facilities is accurate and relevant. For sentence, MRSA demands quality time from the patients, especially in care giving aspect, which can only be implemented by families (Galloway et al., 2017). There should be consistency in the quality care delivered, through the coordination of primary physicians within the health care sectors. The patterns of strategies performed by different health care facilities contribute to the collaboration of organizations in offering quality healthcare for the patients. Through the guidelines of NICE, families, friends and caregivers can affirm to their roles and responsibilities, especially in making the elderly suffering from MRSA feel comfortable and have peace of mind. Since there was the spread of METHICILLIN-RESISTANTSTAPHYLOCOCCUS AUREUS, the stakeholders should suggest more implementation of the additional guidelines to help in safeguarding this infectious disease. In the guidelines, the Chief Medical Officer should have an attached letter stating who to screen and why they need screening, to avoid stigmatization that the patients were going through. Analysis Since the role of PHE is for protection and improvement of health inequalities within the health care sector, there should be more amendments of regulations to help and guide the public on how to handle individuals with the infectious diseases. This can be guided by the Healthcare and Social Care Act of 2012 that was implemented to cover the financial management that will ensure funds are distributed equally to help with this infectious disease. Glasby (2017) observed that the National Institute for Health and Care Excellence is one of the major healthcare bodies that contribute to the guidelines used within the healthcare sectors. Founded in 1999 by the government of the United States, the NICE handles making decisions on what drugs should be instated as well as treatments, to variety of patients within a healthcare facility. According to the regulations and policies within the healthcare facilities, it is vital for different organizations to collaborate in ascertaining and affirming that the quality care is provided to the MRSA patients within a specified period, depending on the schedule given. Zone (2017) affirms that notably, NICE strives to improve and enhance the results of individuals through engaging NHS among other public services revolving around the social care sector. Specifically, the NICE produces the guidance as well as advice concerning health, particularly the public healthcare and the social care partitioning departments. Assessment The impact on poor service in connection to the stakeholders’ management within most of the infectious diseases, specifically the MRSA, is to create awareness to the public on this issue. Poor service comes in when there are no efforts put to safeguard the effectiveness of quality delivery of services for the patients. However, when there are poor quality services especially on the stakeholders, influence lack of mistrust from the patients and even different healthcare facilities. Besides, there would be inaccessibility of healthcare services for most patients, an aspect that would lead to the same individuals withdrawing from the affordable quality healthcare. According to Willumsen (2017), the approachability or ease in keeping contact would have been in vain. In addition, with communication being the in thing in terns if provision of quality healthcare, it is certain that there would be lack of this process when the poor services are executed by the stakeholders, given that listening actively may become a challenge to the same individuals. There would be lesser use of medical jargon, an approach that will initiate miscommunication, displaying decrease in quality healthcare provision. Through the poor provision of services by stakeholders, patients will be experiencing unresponsiveness from their healthcare providers, as there would be no immediate attendance in case of any emergencies within the healthcare sectors or wards. Furthermore, with lack of responsive acts, patients will not be having their needs met within a certain period as earlier stated either from the contracts or the policies excited(Dehn & Day, 2007). References Dehn, M., & Day, G. (2007). Managing in an Increasingly Complex Health Care Environment: Perceptions of Queensland Hospital Managers. Asia Pacific Journal of Health Management, 2(3), 30. Galloway, C. T., Duffy, J. L., Dixon, R. P., & Fuller, T. R. (2017). Exploring African- American and Latino teens’ perceptions of contraception and access to reproductive health care services. Journal of Adolescent Health, 60(3), S57-S62. Glasby, J. (2017). Understanding health and social care. Policy Press. Willumsen, T. (2017). Social Care Support. Zone, C. P. D., & Guide, S. (2017). Ectopic pregnancy–the midwife’s role in the community. Sign, 3531(936).

SAPO3010 Health Care And Wellbeing

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